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Managing and delivering owner statements is essential for maintaining transparency and trust in Short-Term Rental property management. However, property managers often encounter challenges in ensuring accurate and timely statement delivery and owner payments. Clearing’s statement management features are designed to streamline the process of sending, paying, and publishing owner statements. This set of feature allows for efficient management of owner payments, provides clear financial reporting, and enhances communication with owners, all while maintaining accurate trust accounting records.

Clearing simplifies the owner statement delivery and payment process through its comprehensive statement management system. With the ability to export statements as PDFs or CSVs, send them via email, or publish them to an owner portal, property managers can present information in formats that meet both internal and external stakeholders' needs. Clearing also leverages ACH payment technology to facilitate seamless financial transactions and keep precise records of each transaction, linked directly to the statement documentation. Ultimately, using Clearing helps streamline homeowner payments, eliminate the need for manual payments across multiple systems, and provides an efficient way to communicate with owners about their property’s financial standing.

Log into your Clearing account and navigate to the "Statements" section from left hand menu. Next, click on the “Owner statements” option, where you can manage all owner statements.

Before you can send, pay, or publish an owner statement, you need to ensure that the statement has been saved in the system.

Click on “Settings” button to review your settings and make any necessary adjustments prior to saving. This includes branding and statement configuration settings that can be changed to make the owner statement more personalized.

Once everything is confirmed, click “Save Current Statement”. This will generate a saved statement on the left side of the screen under the homeowner information. It may take a few seconds to finish processing.

Once the statement is saved click on the checkbox next to the saved statement to select it.

Choose “Actions on statements” and then select “Send this selection".

The system will pull the owner’s email address from the details provided for that owner, and send the PDF directly to them. If expense receipts have been attached to the transactions associated with the statement range, then a folder with all receipts will be included with this email. You can also customize the email message using a preloaded template configured in the “Settings” under “Customize statements”.

After sending the statement, you may need to pay the owner. Choose “Actions on statements” and then select “Pay this selection”.

Once selected, a new window will appear where you can review the details, including the payment amount and bank account setup information. The default payment account will automatically be populated based on your settings. For more information on homeowner payments, please refer to this help article on homeowner payments - the form that will be used to send the money is the same, but when initiated through the owner statement, some of the fields are pre-populated by the system. Make sure you are approved with Clearing’s banking partner to use the payment feature.

If payments are processed outside Clearing, mark the statement as “Paid” manually to maintain accurate records.

After paying and finalizing the owner statement, it is recommended to publish the statement so that it is always accessible through the owners portal, if you choose to use the portal. Click “Publish” on the saved statement. You can also lock all bookings or set this up to happen automatically when a payment is processed through Clearing.

Publishing will push the statement to the owner portal, allowing owners to access and review their financials. You can also choose to notify the owner via email by clicking “Notify” owner.

You can include a customized message along with the statement PDF.

Clearing provides additional features such as “Download Zip”, “Unpublish this statement”, “Mark as paid”, and “Delete this statement”.

Leverage Clearing’s robust statement management tools to simplify owner payments and ensure financial transparency. With integrated bank account setup, options for exporting statements in PDF or Excel, and secure delivery through the owner portal, you can efficiently manage statements while building trust with your owners.

Are you ready to simplify your owner statement management process?

Connect with us today for a personalized demo and discover how to send, pay, or publish an owner statement in Clearing!

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Clearing is a Financial Technology Company, not a bank.