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How can I reset my password?
To reset your password:
Access the profile pop-up in settings and click on "Security."
Click on the option to send a reset link to the email address associated with your Clearing account.
Follow the instructions in the email to reset your password. Note that the link expires within an hour.
How can I setup multi factor authentication?
To set up 2FA:
Access the profile pop-up and go to "Security."
Enable 2FA by entering your current password.
Generate a QR code and use an app like Duo or Google Authenticator to scan the code.
After setup, you'll be prompted for a code generated by the app each time you log in for added security.
Can I change my email?
Yes, you can change your email by emailing [email protected]. Reach out to our support team, and they'll assist you in updating your email.
How can I change my billing information?
To change your billing information, including credit card details, contact [email protected], and they will provide you with a link to modify your billing information.